Being a business owner can be demanding. Dealing with customers day in and day out can be exhausting. When you add the need to get the shelves stocked and the inventory up-to-date, this can all become too much for any single person to handle. One way that can help you reach your daily work goals is by having some much-needed assistance with an answering service in your company.
Reason #1: Screen calls
Are there some customers or vendors you'd prefer to handle via email rather than on the phone? If so, having an answering service working for you can be a huge help in avoiding conversations that you just don't want to have with others.
Simply play your messages back at the end of the day and decide on the best way for you to respond.
Reason #2: Cut costs
Did you know that you can save a lot of money for your company by having an answering service rather than a receptionist? The average annual pay for a person to answer the phone and do other light duties around the office is $31,030. This cost can simply be money your company could be making in profit.
Additionally, there is a variety of reasons that could keep this person from coming to work, and this translates to employee issues you will have to deal with and answer the business phone yourself that day.
Reason #3: Fewer interruptions
Have you ever got started on a huge project and were annoyed by the constant ringing of the phone? Perhaps your receptionist is out sick one day, and you're in charge of phone duty. This can really decrease the amount of your productivity on any given day and will end up costing your company money.
Choosing the right answering service for your business can drastically decrease the interruptions you get each day.
Reason #4: Direct connections
If you have a number of employees in your business, each one of these employees may receive several calls each day. It is ideal to rely on a service that will direct the call to the party it is intended for in your office.
This can decrease the possibility of wasted time of your other employees and will work to get questions answered right away by the appropriate party.
Finally, there are a myriad of ways that an answering service can benefit your business. Be sure to discuss the details of this with the owner of the phone company and work to get it installed right away.